Frequently asked questions.
Is Hera a Nanny Agency?
Hera is not a traditional nanny agency. We offer the benefits of a full-service nanny agency at a fraction of the cost, using technology to make the childcare finding process efficient and affordable.
Are the nannies pre-screened?
Yes! All nannies in our network are thoroughly vetted through video interviews, reference checks, and background checks to ensure they meet our high standards.
How long does the process take?
The matching process typically takes 2-6 weeks, depending on your specific needs and preferences. We’ll keep you updated every step of the way.
What happens if the match doesn’t work out?
We’re here to help! If the match isn’t a good fit, we’ll work with you to find another nanny that better suits your needs.
Get in Touch!
Have any questions? Shoot us a note!